※This page is only available to residents of properties managed by our company. ※Once you submit the cancellation request, we will begin recruiting new tenants; therefore, cancellations generally cannot be withdrawn. Please note this in advance.
Name (Required)
Property Name (Required)
Room Number (Required)
Move-out Month (Required)
Move-out Inspection – 1st Preferred Date(Required) Please specify a time between 9:00 AM and 5:00 PM on weekdays (excluding Saturdays, Sundays, and holidays).
Move-out Inspection – 2nd Preferred Date(Required) Please specify a time between 9:00 AM and 5:00 PM on weekdays (excluding Saturdays, Sundays, and holidays).
Move-out Inspection – 3rd Preferred Date(Required) Please specify a time between 9:00 AM and 5:00 PM on weekdays (excluding Saturdays, Sundays, and holidays).
Reason for Moving Out (Required)
Email Address (Required)
Confirm Email Address (Required)
Phone Number (Required)
※If there is a refund at move-out (deposit or overpayment), please enter the bank account under the contract holder’s name.
Bank Name (Required)
Branch Name (Required)
Account Number (Required)
Account Holder Name (Required)
Postal Code of New Address
New Address
Other
Cancellations or changes to the cancellation month cannot be made using this form. Please contact Aster.
【About the error screen displayed after sending】
If you have received an automated reply email from us stating that your cancellation has been accepted, your cancellation has been accepted even if an error screen is displayed.
