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Privacy Policy

ASTER International Travel Solutions Co., Ltd. (hereinafter referred to as “the Company”) places great importance on handling and protecting customers’ personal information. We have established the following privacy policy to ensure proper protection in compliance with relevant laws and guidelines.

  • 1.Collection and Use of Personal Information
  • The Company will use the personal information provided by customers within the scope of the following purposes and will not use it for any other purposes.
  • ・Use within the scope necessary for providing services and customer support
  • ・Responding to inquiries and providing other assistance
  • ・Service improvements and operational enhancements
  • 2.Management of Personal Information
  • The Company will strictly manage customers’ personal information to prevent unauthorized access, loss, tampering, and leakage. In addition, when entrusting personal information to external parties, we will implement sufficient confidentiality and information protection measures.
  • 3.Provision to Third Parties
  • The Company will not provide or disclose customers’ personal information to third parties, except in the following cases:
  • ・With the customer’s consent
  • ・When required by law
  • ・When necessary for business execution, we may share information with providers, contractors, or subcontractors within a specified scope (in which case we will take protective measures).
  • 4.Disclosure, Correction, etc. of Personal Information
  • Customers can view, correct, or delete their own personal information. Upon request, the Company will handle it in accordance with our prescribed procedures.
  • 5.Changes to the Privacy Policy
  • This policy may be revised when laws or guidelines are updated. Important changes will be announced on the Company’s website, and the latest privacy policy can be checked at any time on our website.
  • 6.External Links
  • The Company’s website may contain links to other websites. The privacy policies of linked external sites are not the responsibility of the Company, so we recommend that users check these policies independently.
  • ●Contact Information
    If you have any questions or inquiries about personal information, please contact us at:
    ASTER International Travel Solutions Co., Ltd.
    Address: 19-1, Nishiinuchimachi, Ukyo-ku, Kyoto, Kyoto Prefecture, 615-0094
    Phone: 075-468-1515